“PrettyLittleThing have sacrificed quality to give you the garment as cheap as possible and as a result the garment is unwearable because it doesn’t fit right or because you can see right through it.”
At what point do we, as bloggers, say enough is enough and completely write off a brand? There’s no denying there is power in a bloggers voice. No matter how small. Sharing thoughts online that other people religiously come back and read, that new people view everyday is powerful. Our opinions matter. I’ve been increasingly critical of online shopping brands that aren’t doing enough for their customers. A few months ago I ordered some shoes from MissPap and they sent me two left feet. Customer service told me to return them, they had no more stock. NastyGal was once the pinnacle of cutting edge cool style but is now cheap, wholesale trash. Online shopping has become boring, bland and of a low, low quality. I think it’s time we write, speak and challenge brands on the items they are selling and ask for improvement.
I placed an order at PrettyLittleThing three weeks ago and what I received was a mixed bag of clothing. Some stuff, like this red paisley dress in these photos, I really like. It isn’t fabulous quality, but for the price it’s OK. There are a couple of other cute pieces too. But some of the items I are terribly made, using cheap see-through material and are just plain ugly. I have a YouTube video going up today that will show you the haul more in depth so you can check it out here. I am really disappointed in half of the haul. The other half I liked but did not love.
These thoughts play into a much bigger issue. The problem is that affordable fashion is not made to last; the pieces are not classics, but trends. Every two months you need a new style, a new item. You buy it cheap and it isn’t great but it’ll do and in three months time it will be forgotten. Thrown in the bin or donated to a charity shop where it will either be picked up or shipped to another country to take up landfill. If only online brands could give us timeless, high quality pieces. I’m not talking Chanel level quality, more on Topshop’s level so their shit could actually last. But there’s no option, everything is wholesale, everything is cheap.
As I’ve gotten older I’ve been able to save money to buy items that will last and that aren’t cheaply made. But that isn’t always an option. Most of the things I bought from PLT were £12 but I would have paid £20 per item and sacrificed a couple of things if the quality was doubly improved. PrettyLittleThing have sacrificed quality to give you the garment as cheap as possible and as a result the garment is unwearable because it doesn’t fit right or because you can see right through it. It doesn’t make sense to me as a business model. And as a consumer my opinion of your brand has entirely changed.
I really hope that online brands are keen to improve their quality. Even if it does mean I have to spend a fiver extra on a garment that is better quality. Everyone always quotes the timeless “Quality over Quantity” and everyone knows it to be true. So why are we so complacent with this rule when it comes to online brands? I know it won’t be the last time me and PrettyLittleThing meet. I am likely to shop there again but definitely not in the next year, maybe longer. I’m giving them a chance to improve and for me to calm down over my terrible items!
Have you ever had a poor experience with PrettyLittleThing? Let me know down below. Or if you feel passionate write a blog post about it!
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